Frequently Asked Questions
Q: How much are our doors and how can I receive pricing information and a quote for a door?
A: For a personalized quote that takes into account the specifics of size, style, wood species, and thickness, please email at info@saumarra.com.
Q: How long do our doors take to make?
A: Our doors and other products are made to order, with an average lead time of 1.5 months. Variations may occur based on order volume and our current workload.
Q: Is it possible to order custom-designed doors?
A: Certainly! We offer custom design services for an additional fee, allowing you to have a door that's completely unique to your home or project.
Q: What construction method is used for your doors?
A: Our doors are crafted with individual solid wood boards, not plywood, and are built using traditional mortise and tenon joinery to ensure lasting durability and quality.
Q: Do the doors come with hardware?
A: We focus on the art of door-making and do not supply hardware. We recommend consulting with your contractor to choose the best hardware that complements your door.
Q: What kind of finishing do you apply to the doors?
A: We meticulously sand our doors and prepare them for finishing, customers have the choice of no finish, oil or wax finish.
Q: Can you accommodate doors for an existing doorway?
A: Absolutely! We can tailor our doors to fit either existing structures or new constructions. Just provide us with the necessary dimensions, and we'll take care of the rest.
Q: Are you open to collaborating with my contractor or designer?
A: Yes, we are more than happy to collaborate with you, your contractor, builder, interior designer, or architect to ensure seamless integration of our doors into your project.
Q: What are the shipping options and costs?
A: Saumarra delivers doors globally and can assist with overseas shipping if necessary. The shipping fees depend on the crated weight and destination zip code. Contact us for an estimate tailored to your selection.
Q: How are the doors packaged and delivered?
A: Our doors are securely crated, and shipped via a common carrier to your doorstep. You will receive a tracking number to arrange delivery, the recipient is responsible for offloading the crates. For larger orders, having a forklift on hand is advisable.